Careers at LINECO
The Line Construction Benefit Fund (LINECO) was formed in 1963 to provide the hard working members of the International Brotherhood of Electrical Workers (IBEW) and National Electrical Contractors Association (NECA) outside electrical construction industry with a comprehensive benefit package. Our Fund Office is located in Lombard, Illinois (I-88 / I-355 Corridor).
LINECO understands the importance of teamwork and the responsibility to assist our members and their families in times of need with an exceptional benefits package. We are committed to providing Best In Class Service.
Join our team where benefits, teamwork, and opportunities meet!
See below to view current open job positions at LINECO. Click the position title for full details.
Open Positions
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Claims System Manager
Claims System Manager
The Line Construction Benefit Fund, commonly known as LINECO, was founded in 1963 and is a self-funded, self-administered health and welfare plan that provides a comprehensive suite of benefits to IBEW and NECA members working in the outside electrical construction industry. LINECO offers a full range of medical benefits, including prescription drug coverage, dental benefits, vision, short term disability, life insurance, and behavioral health support designed to provide members with the best care available at a predictable cost.
LINECO seeks an organized, knowledgeable, and detail-oriented Claims System Manager. Job responsibilities include understanding the architecture of multiple IBM systems and claims adjudication software (SaaS) that support the payment of medical and dental claims on behalf of our essential members. The role will involve working closely with the medical and dental Claims Processing Department and developing best practices and strategic direction for daily claims administration, electronic workflows, and benefit templates.
Essential Duties and Responsibilities:
- Track project progress and updates, and monitor deliverables, milestones, and issues for accurate reporting.
- Develop and maintain an audit tool for multiple groups to identify errors within group set-up and go-live processes for specific products.
- Evaluate internal projects for quality assurance and cost-effectiveness, ultimately helping SME's select the best data to share for project success with PBMs and other vendors.
- Create process flows to help streamline workflows and layout proper process channels for internal standard operating procedures.
- Organize and participate in meetings and workshops to foster a shared project approach.
Required Qualifications:
- Bachelor's degree in related field OR at least 5 years' experience involving independent work and judgment in a health insurance or healthcare payor role
- 3 years project management experience with large and complex multi-million-dollar projects in healthcare or pharmacy benefits
- Strong communication and technical skills and a willingness to work with senior management from multiple departments
- Experience researching issues and conducting research using databases/systems
- Strong analytical prowess in regression testing and claims processing outcomes
- Strong understanding of coding complex employee benefits transactions into a claims adjudication system
- Strong understanding of EDI compliant transactions such as EDI 837 and 835 file layouts and resolutions
- Ability to learn current protocol quickly and infuse past experiences into new systems
- Experience managing multiple complex projects successfully
- Strong organizational skills and detail-oriented
- PC proficiency to include Access, Excel, Word and PowerPoint. Important to also deal with various IBM applications
Preferred Qualifications:
- Lead, consultant, or supervisory experience within medical/dental claims payor organization. Additional experience administering HRA Plans and familiarity with Medicare (CMS) payment protocols is helpful
- Experience with file creation, exchange, and data-testing protocols
- Experience supervising project teams and personnel
- Experience with or knowledge of BlueCross BlueShield Inter-Plan Teleprocessing System (ITS) a.k.a., BlueCard
- Past experience processing medical/dental claims
- Experience working in a Taft-Hartley, union, or multiemployer benefit fund environment
- Familiarity with ERISA, HIPAA, and self-funded health plans
You'll love working with us because...
- We are a hard-working, mission-driven organization who prides ourselves on providing best-in-class service to our members.
- We are people-centric. Our team consists of employees with long tenures, and we foster engagement and appreciation with our employees.
- We are humble, compassionate, and empathetic and let this guide our mission and values.
- You will have the ability to quickly influence positive change in the US healthcare system.
- We have a fun and engaging culture driven by our employee experience committee with planned monthly activities.
Best-in-Class Benefits:
We offer a competitive annual salary with an exceptional health and welfare benefits package that is 100% employer-funded and includes:
- Medical, Dental, Vision, and Prescription Drug insurance
- Health Reimbursement Account
- Defined Contribution Pension Plan (100% employer-funded)
- Annuity Plan (100% employer-funded)
- Comprehensive time-off plan that includes generous vacation/sick/personal time (PLAWA)
- Referral and spot bonus when applicable
LINECO is an Equal Opportunity Employment/Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued.
PLEASE SUBMIT RESUME & COVER LETTER by August 31, 2026 to:
Kevin Chesniak at kchesniak@lineco.org or Holly Francis at hfrancis@lineco.org -
Enrollment and Coordination of Benefits (COB) Specialist
Enrollment and Coordination of Benefits (COB) Specialist
The Line Construction Benefit Fund, commonly known as LINECO, was founded in 1963 and is a self-funded, self-administered health and welfare plan that provides a comprehensive suite of benefits to IBEW and NECA members working in the outside electrical construction industry. LINECO offers a full range of medical benefits, including prescription drug coverage, dental benefits, vision, short term disability, life insurance, and behavioral health support designed to provide members with the best care available at a predictable cost.
At LINECO, we are providing our members with best-in-class service, and if you are mission- driven and passionate about healthcare and claims processing, we would love to connect with you.
LINECO seeks a knowledgeable and detail-oriented Enrollment & Coordination of Benefits (COB) Specialist to administer participant enrollment and coordination of benefits functions. This position is responsible for processing enrollment information, investigating and updating other insurance coverage information, and ensuring claims are adjudicated in accordance with Fund rules and coordination of benefits provisions.
The ideal candidate will have experience working with health benefits, eligibility administration, and insurance coverage verification.
This is a full-time, hourly (non-exempt) position, the hourly range for this role is $23.00 to $26.00 depending on level of experience.
Essential Duties and Responsibilities
Enrollment Administration:
- Process new enrollments, dependent additions, terminations, and coverage changes.
- Verify participant and dependent eligibility in accordance with Fund rules, plan documents, and collective bargaining agreements.
- Maintain accurate participant records within the Fund's eligibility and benefits administration systems.
- Determine participant eligibility status.
- Respond to participant, employer, and union inquiries regarding eligibility and enrollment.
Coordination of Benefits (COB) Administration:
- Investigate and maintain accurate records of participants' and dependents' other health insurance coverage.
- Determine primary and secondary payer status in accordance with coordination of benefits guidelines.
- Review claims and eligibility records to identify potential COB situations.
- Request, collect, and verify insurance information from participants, providers, carriers, and employers.
- Process and update COB information within eligibility and claims administration systems.
- Communicate with participants regarding COB questionnaires, documentation requirements, and coverage determinations.
- Monitor and follow up on outstanding COB investigations and requests for information.
Compliance & Reporting:
- Ensure compliance with ERISA, HIPAA, and applicable plan provisions.
- Maintain confidentiality of participant information and records.
- Assist with audits, reporting requirements, and data reconciliation projects.
- Support annual eligibility reviews and special department initiatives.
Required Qualifications:
- High school diploma or equivalent; Associate's degree preferred
- Minimum three years of experience in health benefits, eligibility, claims, enrollment, or coordination of benefits
- Knowledge of health insurance terminology and coordination of benefits principles
- Excellent attention to detail and organizational abilities
- Proficiency in Google Workspace
- Strong interpersonal, verbal and written communication skills
- Strong analytical, investigative, and organizational skills and independent decision-making skills with the ability to learn quickly and adapt to change
Preferred Qualifications:
- Experience working in a Taft-Hartley, union, or multiemployer benefit fund environment.
- Familiarity with ERISA, HIPAA, and self-funded health plans.
- Experience with eligibility, claims, or benefits administration systems.
- Knowledge of medical claims processing and insurance carrier coordination procedures.
Core Skills:
- Customer service excellence
- Accuracy and attention to detail
- Problem-solving and critical thinking
- Effective communication
- Time management and organization
- Confidentiality and professionalism
- Team collaboration
You'll love working with us because...
- We are a hard-working, mission-driven organization who prides ourselves on providing quality service to our members
- We are people-centric. Our team consists of employees with long tenures, and we foster engagement and appreciation with our employees
- We are humble, compassionate, and empathetic and let this guide our mission and values
- We offer a very strong benefits package which includes medical coverage, dental, vision, prescription drug, disability, and pension plan and annuity plan for retirement
- We offer competitive salaries/hourly rates, referral and spot bonuses when applicable
- We have a comprehensive time-off plan including vacation, sick, and personal (PLAWA) time
- We are a collaborative, team-oriented work environment with a hybrid schedule (following new hire training period)
- We are a fun and engaging culture driven by our employee experience committee with planned monthly activities
To apply:
Submit Resume & Cover Letter to
careers@lineco.org -
Member Service Representative (Health Insurance)
Member Service Representative (Healthcare Benefits)
Our Member Services Team is the front line to our members here at LINECO. They provide a personalized member experience every day. As part of the Member Services Team, the Member Services Representative is responsible for handling incoming phone calls in order to assist Fund members and healthcare providers. You will provide comprehensive benefits support and ensure a high-touch experience for each LINECO Fund member and their dependents. You are the voice of LINECO to our Fund members and healthcare providers.
This is a full time hourly position, the hourly range for this role is $21.00 to $24.00 depending on level of experience.
You're excited about this opportunity because you will...
- Accurately identify caller's needs
- Conduct research and assist members and providers with issue resolution
- Communicate clearly and effectively to members and providers with focus on empathy and professionalism
- Multi-task with numerous customer service computer screens
- Document call information accurately and appropriatelyMeet service goals and adhere to assigned schedules to ensure our members are assisted in a timely fashion
- Meet service goals and adhere to assigned schedules to ensure our members are assisted in a timely fashion
- Work well with others within the framework of the customer service team
- Proactively monitor, identify, and communicate gaps and issues that may impact members and providers
- 90% of daily work time will be on the phone assisting members
We're excited about you because...
- 1+ years of medical insurance customer service experience
- Data entry and/or typing experience, at least 35 WPM
- Strong interpersonal, verbal and written communication skills including speaking with clarity and concision, a courteous and professional tone, active listening, and ability to build trust and rapport
- Analytical and organizational skills and independent decision-making skills
- Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time - standing desks are provided
- Commitment to providing the highest level of customer service through the right mix of empathy, professionalism, and integrity
Stand out from the crowd - skills highly welcomed, but not required...
- Experience working with medical terminology, Medicare, and union bargained benefits
- Experience working with Google Suite, Microsoft Office Suite, claims processing software, provider portals, and customer service software a plus
- Proven ability to learn quickly and adapt to change
- Spanish speaking skills are welcomed, but not required for this role
You'll love working with us because...
- We are a hard working, mission driven organization who prides ourselves on providing quality service to our members
- We are people-centric. Our team consists of employees with long tenures, and we foster engagement and appreciation with our employees
- We are humble, compassionate, and empathetic and let this guide our mission and values
- Very strong benefits package, which includes medical coverage, dental, vision, prescription drug, disability, and pension plans, and annuity plan for retirement
- Competitive salaries/hourly rates, referral and spot bonuses when applicable
- Comprehensive time-off plan including vacation, sick, and personal (PLAWA) time
- Commaborative, team oriented work environment with Hybrid schedule (following new hire training period)
- Fun and engaging culture driven by our employee committee with monthly activities
To apply:
Submit Resume & Cover Letter to
careers@lineco.org -
Medical Claims Processor
Medical Claims Processor
Our Claims Team is a vital part of our organization here at LINECO. They are responsible for the insurance claims process, verifying coverage, assessing claim details, and facilitating the payment or resolution of claims. As part of the Claims Team, the Claims Processor is responsible for processing both electronic and paper medical, dental and Health Reimbursement Account (HRA) claims in a professional and objective manner based on LINECO’s benefits plan. You are crucial for ensuring our claims are handled efficiently, accurately, and fairly.
This is a full-time, hourly (non-exempt) position, the hourly range for this role is $25.00 to $27.00 depending on level of experience.
You're excited about this opportunity because you will...
- Analyze insurance medical, dental, and HRA claims for accuracy, completeness, and adherence to LINECO benefits plan and guidelines
- Accurately input claims information into the claims processing software program
- Interact with claimants, policyholders, and other parties to gather information, conduct research, answer questions, and resolve issues
- Maintain detailed records of claims activity and processing steps
- Determine the validity of claims and process them for payment or denial
- Ensure that claims are processed in accordance with relevant regulations and company policies
- Identify and resolve discrepancies or issues related to claims
- Work well with others within the framework of the claims processing team.
- Have the ability to spend around 95% of your daily work time on a computer and within the claims processing software programs
We're excited about you because...
- High school diploma OR GED
- 1+ years medical and dental claims processing experience
- At least 1 year of Blue Cross/Blue Shield medical insurance claims processing experience.
- Experience working with dental inquiries, medical terminology, prescription drug protocol, Medicare, union bargained benefits and Health Reimbursement Arrangement (HRA) regulations.
- Data entry and/or typing experience, at least 40 WPM.
- Proficiency in using computer systems, databases, and other relevant software
- Strong Interpersonal, verbal and written communication skills.
- Strong analytical and organizational skills and independent decision-making skills with the ability to learn quickly and adapt to change.
- Ability to spend approximately 95% of the scheduled time on a computer according to business needs and sit for long periods of time (standing desks are provided)
- Experience with working with Googel Suite, Microsoft Office Suite, and claims processing software.
You'll love working with us because...
- We are a hard working, mission driven organization who prides ourselves on providing quality service to our members
- We are people-centric. Our team consists of employees with long tenures, and we foster engagement and appreciation with our employees
- We are humble, compassionate, and empathetic and let this guide our mission and values
- Very strong benefits package, which includes medical coverage, dental, vision, prescription drug, disability, and pension plans, and annuity plan for retirement
- Competitive salaries/hourly rates, referral and spot bonuses when applicable
- Comprehensive time-off plan including vacation, sick, and personal (PLAWA) time
- Commaborative, team oriented work environment with Hybrid schedule (following new hire training period)
- Fun and engaging culture driven by our employee committee with monthly activities
To apply:
Submit Resume & Cover Letter to
careers@lineco.org